FCAS, MAAA, CSPA
Senior Consulting Actuary

SAS&reg;<br /> Certified Predictive Modeler<br /> THE POWER TO KNOW&reg;<br />

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Laura A. Maxwell

Laura Maxwell is a Senior Consulting Actuary with Pinnacle Actuarial Resources, Inc. in the San Francisco, California office. She holds a Bachelor of Science degree in Mathematics from Moravian College. She has 30 years of actuarial experience in the property/casualty insurance industry and has provided consulting services since 2003.

Ms. Maxwell currently serves the Casualty Actuarial Society (CAS) as a member of the Casualty Loss Reserve Seminar Planning Committee, E-Forum Committee, Examination Committee, Cyber Risk Task Force, Working Party on On-Demand Insurance and Secretary/Treasurer of the Casualty Actuaries of the Bay Area. 

Prior to consulting she was a product manager for a direct auto insurer and held actuarial positions with a state insurance department and national rating bureau. Her background includes personal and commercial lines pricing and reserving.

Publications and Media

December 2018 APEX Webinar
ASOP Disclosures: A Professionalism Quiz
Authored by Laura A. Maxwell and John E. Wade.

October 2018 APEX Webinar
Status of Cyber Liability Insurance and Methodology
Authored by Laura A. Maxwell and Radost Roumenova Wenman.

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Case Studies

Product Management

Product Management

One of our long-standing regional carriers had entered into a new market and asked for Pinnacle’s assistance in bringing their product and processes up-to-date. With Pinnacle’s product, pricing and product management expertise, we were able to provide a wide range of services to our client. Not only did we develop a new rating plan, we also drafted a completely new rate manual and rate pages. Pinnacle also reviewed their Underwriting guidelines and worked with the client to draft new guidelines consistent with the new rating plan and client risk appetite. Pinnacle followed the review through to reviewing system specifications, forms and competitive position and preparing the rate filings. In addition, Pinnacle was able to provide suggestions on customer notifications, agent notifications and ways to track the progress of the new program.

Rate Indications / Filings

Rate Indications / Filings

A regional carrier came to Pinnacle wanting to implement an insurance score program along with rate indications for home, auto and farm. Pinnacle developed rate indications for each line, and developed an underwriting scorecard rating approach using insurance score as a critical component. The combination of implementing appropriate rates and the new rating plan enabled this company to turn their business around, become profitable and rebuild their surplus position.

Reinsurance Price Optimization

Reinsurance Price Optimization

Pinnacle was approached by an insurance company to provide an independent review of their reinsurance program. The first step was to review historic ceded premiums and losses by treaty layer to determine the overall reinsurer profitability. Pinnacle then independently priced the existing reinsurance program to benchmark the current market pricing. Finally, Pinnacle provided a cost benefit analysis to help the client determine the optimal retention levels for its insurance program. With this information in hand and our support, our client was able to negotiate better terms for their reinsurance program.

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